I-BN
utilizes Citrix GoTo Assist
Express for troubleshooting
of local desktop issues or
for on-site implementation
support. Call your I-BN
support representative to
initiate a session.
SAP
Customers can now have unlimited
break fix support via our
partnership with Support One
Our
goal is to provide customers
with the best support experience
every time. When you call
support, it is typically because
you have a problem that needs
immediate results. We have found
that our customers don't want to
pay by the incident for break
fix support, so we have
teamed with Support One for
premium support packages at a
fixed rate delivered by an
organization whose mission is to
provide SAP Business One support
services.
Sage Customers
take advantage of Silver or Gold
Direct Support from Sage
The
Silver Support Plan is for the
Sage MAS 90 and 200 customer who
require direct interaction
with the Sage Software support
team. You'll get unlimited
expert telephone support through
a toll-free number. Plus plans
include unlimited access to
selected Sage MAS 90 and Sage
MAS 200
Anytime
Learning
courses.
In your
first year of operations or if
you place heavy demands on your
Sage MAS 90 or 200 ERP system
and require priority support,
the Gold Support Plan is for
you. In addition to the
value provided by the silver
plan, a Gold plan earns you a
discount of 15% on additional
module purchases and user
licenses.
learn more
